Tuesday, December 11, 2007

To Customers...

A Letter to iPhone Customers
Monday, October 29, 2007

I think that Jobs, was not empathic towards his customers, and think that he could have done a better job.

Dear iPhone Customers

I apologize for the inconvenience and misunderstanding of the sudden iPhone price change. My team and I re-evaluated our product and think that this price change would benefit the technology market better and allow more customers the opportunity to purchase for the holidays.

We are truly, sorry for any inconvenience that this price change has caused you. As a token of our appreciation we would like to provide you with gift certificate of $100 redeemable at our Apple stores or AT&T locations.

Regards,
Steve Jobs, CEO

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